Shipping policy

PROCESSING TIMES

Ready to Order treats: baked fresh and shipped within 3–5 business days of your order.
Custom & event orders: ship or are ready for pickup on the date agreed in your quote.
Apparel & accessories: processed within 2–4 business days.

Orders placed on weekends or holidays begin processing the next business day. During peak seasons (holidays, Valentine's Day), processing may take 1–2 extra days — we'll note this at checkout.

SHIPPING RATES & DELIVERY

We ship baked goods via USPS or UPS, so treats spend as little time in transit as possible. Currently we ship within the United States.

HOW WE PACK YOUR TREATS

Every treat is heat-sealed or individually wrapped, cushioned with food-safe padding, and boxed to survive the trip. During warm months, heat-sensitive items like cake pucks and cake pops will not be offered at this time!!

Some items don't ship. Chocolate-covered strawberries, custom cakes, and other delicate items are marked "Local only" and are available for Middle Tennessee pickup or delivery. If a local-only item is ordered with shipping selected, we'll reach out to arrange pickup or refund that item.

DAMAGED, LOST, OR DELAYED PACKAGES

Once a package is with the carrier, transit delays are outside our control, but we'll always help you track it down.
Please double-check your shipping address at checkout — we can't refund orders delivered to an incorrectly entered address.

REFUNDS & CANCELLATIONS FOR BAKED GOODS

Because everything is made fresh to order, baked goods can't be returned. See our Dessert Policy for cancellation windows and custom order deposits.

QUESTIONS?

Email us an inquiry at frontpaigetreats@gmail.com— we're happy to help before or after you order.